Your Rights

If you have a concern, suggestion or complaint about the Practice we would like to hear about it. Please address any complaints or concerns in writing to the Practice Manager at our Practice address. We will take your concerns, suggestions and complaints seriously.

An alternate approach for you to make a complaint about the practice is to contact the Victorian Health Complaints agency at the following address:

Health Services Commissioner
30th Floor
570 Bourke Street
Melbourne VIC 3000

Phone: 1800 136 066 (Toll free in regional Victoria) or 03 8601 5200
TTY: 1300 550 275
Fax: 03 8601 5219
Email: hsc@dhs.vic.gov.au
Website: www.health.vic.gov.au